Oracle Cloud Support

 

Now that Oracle is a full fledged Cloud company, certain changes can be seen across their sites, letting visitors known that they tend to move to the cloud full on. If you are using an Oracle cloud product, you will see changes in their supportweb system. Logging into Suppotweb with the OPN of your cloud service takes you a new site, with the text "Oracle Cloud Support" on the top.

 

This new site has a minimalistic design, even the process of creating a Service Request is easier.

 

Clicking on the "Knowledge" tab , the search page is toned down. Users can choose to search in the realm of their cloud product, or search in "All Knowledge" for fill supportweb content.